FAQ

We currently have two Seattle locations: Pike Place Market located in Post Alley which is our lively, flagship location and Pacific Place located on the 4th floor is a convenient downtown spot near the Seattle Convention Center, perfect for relaxing and offers an expanded seafood menu, plenty of seating indoors, and a daily happy hour from 4-6 PM. Both serve the award-winning chowders, seafood rolls, and local hospitality. See locations →

We’re Seattle-born, family-owned and proud to spotlight Pacific Northwest ingredients in every bowl and seafood dish.

Yes! Hours may vary slightly by location - check our Locations page or Google Maps listings for up-to-date times. See hours →

Our Manhattan Chowder is gluten-free and our Lime & Coconut chowder is Vegan & Gluten Free. Our Sourdough bread bowl and sliced bread are both vegan. You can read more about our ingredients below. Let our team know about any allergies or dietary restrictions -we’ll walk you through safe options. View ingredients list →

You can reach us anytime at info@pikeplacechowder.com or call your nearest location directly. We love hearing from chowder fans - questions, feedback, or just to say hi! Contact us →

We’re proud to be America’s Most Awarded Chowder! Each batch is made from scratch daily, using sustainable seafood and farm-fresh ingredients from Pike Place Market and the Pacific Northwest. Every ingredient is measured to the perfect proportion, ensuring that every bite is consistently balanced and full of flavor. Beyond chowder, we serve buttery Dungeness crab and Maine lobster rolls, while our second location features crispy fish & chips, lobster mac n' cheese, golden fried prawns, and more. See why we’re known for the best chowder in Seattle →

Always fresh, never frozen. Every clam, crab, prawn, and ingredient is sourced from trusted, certified partners who share our commitment to sustainability, safety, and flavor consistency. We take food safety as seriously as our chowder flavor. Each batch is made fresh daily in small quantities to maintain peak quality and temperature control. Our team follows strict sanitation standards that exceed local and state requirements. See food safety →

Yes! We are proud to serve our customers 100% certified sustainable seafood backed by Seattle Aquarium, Smart Catch, James Beard Foundation, and MSC. Explore our commitment to sustainable seafood sourcing →

Yes - we carry t-shirts, sweatshirts, mugs, hats, and more in-store and online. Order merchandise online →

Easy! Just join our email list below or when you sign-up for rewards on our website or app to get the inside scoop on seasonal specials, new menu drops, events, and exclusive offers. We promise no spam - just pure chowder joy straight to your inbox. Join the chowder club →

As long as the chowder is 135 degrees or above, it is safe to eat.

Our #1 must-try is the New England Clam Chowder, followed by the Seafood Bisque. The Maine Lobster roll is our ‘treat yourself’ moment.

You can place an order via our website or by downloading the Pike Place Chowder app. We’re unable to offer restaurant seating for online orders but you are welcome to enjoy your meal at one of Pike Place Market’s scenic public seating options or head to our wonderful neighbors at Rachel’s Ginger Beer and The Taproom (both kid-friendly) and purchase their delicious drinks for your party! Order online →

At our Pike Place Market location, you can pick-up your order at our back kitchen - just head inside through the double doors, walk past the restaurant, and down the hallway. Look for the stanchion to the right of the yellow gate.

At Pacific Place, head to the check-out counter and we will hand it to you.

If you contact us before your order is prepared, we’re happy to cancel it at no charge. Please note that depending on your bank, it may take several business days for the pending charge to reverse.

Once an order has been prepared, we’re unable to cancel or refund it. Our two locations are close by about a 10-minute walk or a 5-minute drive apart and we’re always glad to help direct you to the correct location.

Yes! We offer catering for office lunches, parties, and special events—including chowder by the gallon, seafood rolls, and more. Visit our Catering page or email catering@pikeplacechowder.com for details. Cater your event →

Absolutely! You can order for delivery or pickup through our website or app. We are available through Toast, DoorDash, and UberEats. Get chowder delivered →

Please contact the delivery service you ordered from whether that is Ubereats or Doordash.

If you ordered from Toast delivery, please contact us at info@pikeplacechowder.com.

Yes both locations offer in-door seating.

We have limited seating at our Pike Place Market location. You’re welcome to enjoy it at one of Pike Place Market’s scenic public seating options, especially down by the Waterfront for gorgeous views. Or, head to our wonderful neighbors at Rachel’s Ginger Beer or The Taproom (both kid-friendly) and purchase their delicious drinks for your party! Another option is to visit our second location at Pacific Place (10 minute walk up the street) that has plenty of seats. Public seating options →

No, we’re a first-come, first-served spot—no reservations needed. Lines move quickly, and we promise it’s worth the wait! You can order online for faster pickup or book catering for your group. Cater your private party →

Absolutely - dogs are part of the family! Outdoor seating is dog-friendly and pet-friendly, and we have treats at the checkout counter.

Yes! We can pack your frozen quarts for you in a box with ice packs in-store for $11. Required to go in your checked luggage. For frozen quarts ONLY.

Yes! We have 1-day shipping through Goldbelly. You can order Monday-Friday and delivery is Tuesday-Saturday through UPS. If you order by 11 am the day before, you will get it the next day.  Ship now →

Orders are packed fresh and shipped overnight with ice packs to ensure your chowder arrives chilled. Ship through Goldbelly →

Frozen chowder can last in the travel pack for up to 24 hours and can be refrigerated up to five days. After five days, it can be stored in the freezer for up to six months. Follow the heating instructions carefully that each delivery comes with.

Yes, Goldbelly sends a tracking link once your order ships so you can watch your chowder make its way from Seattle to your doorstep.

Yes. Both our Pike Place Market and Pacific Place locations have wheelchair access and ADA-compliant restrooms nearby. See accessibility →

Yes! We offer Happy Hour at our Pacific Place location (located on the 4th floor) only from 4-6 PM daily. Enjoy exclusive food and drink specials. See Happy Hour menu →

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Yes! Gift cards are available in-store or online—perfect for birthdays, holidays, or a “thinking of you” from Seattle. Order a gift card →

Yes! We’re proud to welcome chowder lovers from around the world. Our menu is available in Chinese, Korean, Japanese, German, Spanish, and French. See our international menus →

Our Events & News page is where we share what’s happening in the world of chowder, from seasonal specials and local partnerships to community events, awards, and press features. It’s your backstage pass to everything we’re cooking up (literally and figuratively). See upcoming events & news →

We love collaborating with local businesses, creators, and media outlets! If you’d like to partner, feature us, or pitch an idea, reach out to info@pikeplacechowder.com with “Events & News Inquiry” in the subject line.

Yes! We’re proud to support Path of Hope Dog Rescue, the Seattle Police Foundation, the Pike Place Market Foundation, and the Salish Center for Sustainable Fishing Methods. Together, we work to protect wild salmon and the last 74 Southern Resident Orcas of the Salish Sea. Learn how to Adopt an Orca →

Pike Place Chowder is a favorite downtown stop for fast, fresh seafood and award-winning chowder. Our Pacific Place location offers indoor seating just steps from Nordstrom and the Convention Center. See our locations →

Pike Place Chowder at Pacific Place is a 5-minute walk from the Convention Center and serves hot chowder, seafood rolls and an expanded seafood menu with happy hour perfect between sessions. See our Pacific Place location →

Pike Place Chowder has earned 17 national titles for its scratch-made chowders using fresh Pacific Northwest seafood. It’s the most awarded chowder in America. See the our Best Clam Chowder in Seattle page to learn more about what makes it so acclaimed →